Tandabui Online Technical Support 🚀
We’ve all been there—you're ready to dive into your course, and suddenly... tech issues! But don't worry, we’ve got your back! Whether your video won’t load or your assignment won’t upload,
Troubleshooting 101 🔧
Running into technical hiccups? No sweat. Here's how you can fix some common issues before you reach out
- Can’t log in? Make sure your username and password are correct (we know it’s easy to forget that sneaky capital letter).
- Video not loading? Refresh the page or try a different browser (Chrome and Firefox work like a charm).
- Slow website? Clear your browser’s cache and cookies for a speed boost.
Device Compatibility
We support learning on multiple devices to give you flexibility. Whether you’re using a laptop, smartphone, or tablet, follow our compatibility guide to ensure that your device is optimized for your courses.
Supported Devices:
- Laptops and desktops (Windows and Mac)
- Tablets and smartphones (iOS and Android)
- Smart TVs for streaming lectures
Internet Connectivity Issues
Poor internet connection can affect your learning experience, especially during live sessions. Here are some tips to improve your connection for smoother learning.
Improving Connection
- Connect to a stable Wi-Fi network
- Reduce background apps consuming bandwidth
- Use wired connections where possible
Got Issues? We’re Just a Click Away!
If all else fails and you're still stuck, don’t stress. Our tech support team is ready to jump in and save the day.